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Terms And Conditions

 

Payment

We accept credit card payments through Payment Express who provide a certified gateway that facilitates 3D Secure electronic payments. The Payment Express gateway PCI DSS certified by sysnet and uses industry standard 256-bit encryption verified by the Verisign Trust Network.

We NEVER store your credit card information at any time - even temporarily.

 

We also accept all major credit cards and process payments securely through Paypal Express Checkout. This is the most secure method of payment available today. Please note you do NOT actually need a Paypal account to use this method of payment. You simply click 'Pay by Debit or Credit Card' rather than logging into an existing Paypal account.

 

Returns / Money Back Guarantee

LA Muscle are the global leader in the design and manufacture of award-winning supplements for over 20 years and are the first company to offer 100% money back guarantee. This means no risk to you.

 

  1. Product Trial sized bottles are not included under the money back guarantee. Trial sized bottles are designed so that you can see if LA Muscle is the right for you, prior to moving on a full program.
  2. The maximum number of items that can be claimed for by a single customer is one bottle. This requirement is to prevent customers ordering multiple products, or stacks, or placing multiple separate orders and then trying to submit a refund request for all of them. We offer trial sized products so you can see if LA Muscle is for you.
  3. Returns should be sent using tracked post to LA MUSCLE RETURNS Apt 3, 531 E Cooper Avenue, Aspen, CO, 81611. Please email confirmation of the tracking number to team@lamuscle-usa.online so we can look out for the return.
  4. Refunds will only be made to the payment method used for the purchase. This is done through our merchant platform which only allows us to refund in this method. We have no means of refunding to an alternative payment method.
  5. The money back guarantee does not apply to special promotional events such as (but not limed to) Black Friday / Cyber Monday weekend and where discounts codes have been used.

 

SHIPPING
All items purchased from LA Muscle are sent fully tracked and are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. As such, we advise you supply a delivery address where either someone will be present to receive the shipment or there is a safe area for delivery. 

Please note that there are random intermittent delays across the US as a result of unprecedented demand for online shopping as a result of COVID-19 and also courier staff shortages as a result of COVID-19. 

 

Promotions and Offers

We reserve the right to modify, cancel and limit any promotion or offer. 

 

 

LA Muscle products are sold across the United States by wiselight ltd | Registered Office: 71–75 Shelton Street, London WC2H 9JG, UK Registered in England & Wales no. 11462583

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