Terms And Conditions

 

Payment
We accept all major cards. Payments are made through a PCI DSS gateway certified by sysnet using industry standard 256-bit encryption verified by the Verisign Trust Network.

We also accept Paypal for payment. You can either use an existing Paypal account to make payment or you can check out as a guest (no existing Paypal account requried).

 

Returns / Money Back Guarantee
LA Muscle are the global leader in the design and manufacture of award-winning supplements for over 20 years and are the first company to offer 100% money back guarantee. This means no risk to you. The following conditions apply.

 

  1. Product Trial sized bottles are not included under the money back guarantee. Trial sized bottles are designed so that you can see if LA Muscle is the right for you, prior to moving on a full program.
  2. The maximum number of items that can be claimed for by a single customer is one bottle. This requirement is to prevent customers ordering multiple products, or stacks / special offers, or placing multiple separate orders and then trying to submit a refund request for all of them. We offer trial sized products so you can see if LA Muscle is for you.
  3. LA Muscle products should start working quickly, if you are not happy with your results you can notify us that you wish to return your product within 14 days. Once your return is confirmed you need to return the balance of your product to our return address.
  4. Returns should be sent using tracked post to LA MUSCLE RETURNS, 531 E Cooper Avenue, #3, Aspen, CO, 81611. Please email confirmation of the tracking number to team@lamuscle-usa.online so we can look out for the return.
  5. Refunds will only be made to the payment method used for the purchase. This is done through our merchant platform which only allows us to refund in this method. We have no means of refunding to an alternative payment method.
  6. The money back guarantee does not apply to special promotional events such as (but not limed to) Black Friday / Cyber Monday weekend or where discounts codes have been used.
  7. Unopened items with seal still in place can be returned for a full refund within 30 days of purchase but will be subject to a restocking fee of 15%.

 

SHIPPING
Orders are shipped from our US based warehouses.


All orders are dispatched the same day if received before 1pm EST (Mon-Fri). Orders received after 1pm EST will be dispatched on the next business day (Mon-Fri) to ensure you receive your order as fast as possible.

All items purchased from LA Muscle are sent fully tracked via DHL, UPS, Fedex and USPS and are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier, shipment method of your choice and your choice of delivery address. As such, we advise you supply a delivery address where either someone will be present to receive the shipment or if no-one is present then your address is safe enough that a package can be left without risk. Per the above advise, we do not recommend using a PO Box as a delivery address.

Whilst the majority of all orders are delivered within the stated time frame, there can every now and then be occasional delays with delivery services due to the current increased demand with online purchases during the current pandemic and also with inclement weather from time to time. As these are areas outside of our control we are unable to offer any shipping compensation if your shipping suffers any delays.

 

Promotions and Offers
We reserve the right to modify, cancel and limit any promotion or offer. 

 

 

LA Muscle products are sold across the United States by wiselight ltd | Registered Office: 71–75 Shelton Street, London WC2H 9JG, UK Registered in England & Wales no. 11462583