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Shipping

Orders are shipped from our US based warehouses.

 

All orders are dispatched the same day if received before 12:00pm CDT (Mon-Fri). Orders received after 12:00pm CDT will be dispatched on the next business day (Mon-Fri) to ensure you receive your order as fast as possible.

 

We offer 4 shipping services for US orders:

2-Day Express - FREE SHIPPING
Shipments made using this service are delivered in 2 working days to the shipping address you specify at the time of order. Once the tracking shown on the shipment shows the shipment as successfully delivered to your shipping address, please make sure you or someone you know picks up the package as soon as possible for safe keeping, as generally these shipments are left in what the courier will deem as a 'safe place', and once delivered, the ongoing safety of the shipment is no longer in our hands. We send you an email as soon as the item ships so you can track it your end.

2-Day Express + Signature [ADDED SECURITY]
Shipments made using this service are delivered in 2 working days to the shipping address you specify at the time of order. These shipments require a signature and are physically handed to someone at your address. This provides peace of mind as the shipment will never be left outside your door at your shipping address. If no-one is in at the time of delivery, the shipment will be taken to a nearby collection point where you can collect at your own leisure or re-arrange delivery. We send you an email as soon as the item ships so you can track it your end.

OVERNIGHT
Shipments made using this service are delivered on the next working day to the shipping address you specify at the time of order. Note: Orders must be received BEFORE 12pm CDT (Mon-Fri) to guarantee same day dispatch, and thus delivery on the following working day. Once the tracking shown on the shipment shows the shipment as successfully delivered to your shipping address, please make sure you or a neighbor picks up the package as soon as possible for safe keeping. We send you an email as soon as the item ships so you can track it your end.

OVERNIGHT + Signature [ADDED SECURITY]
Shipments made using this service are delivered on the next working day to the shipping address you specify at the time of order. Note: Orders must be received BEFORE 12pm CDT (Mon-Fri) to guarantee same day dispatch, and thus delivery on the following day. These shipments require a signature and are physically handed to someone at your address. This provides peace of mind as the shipment will never be left outside your door at your shipping address. If no-one is in at the time of delivery, the shipment will be taken to a nearby collection point where you can collect at your own leisure or re-arrange delivery. We send you an email as soon as the item ships so you can track it your end.

 

We offer 4 shipping services for orders to Canada:

Standard
Shipments made using this service are delivered (on average) within 7-14 Business Days to the shipping address you specify at the time of order. Once the tracking shown on the shipment shows the shipment as successfully delivered to your shipping address, please make sure you or someone you know picks up the package as soon as possible for safe keeping, as generally these shipments are left in what the courier will deem as a 'safe place', and once delivered, the ongoing safety of the shipment is no longer in our hands. We send you an email as soon as the item ships so you can track it your end.

Standard + Signature [ADDED SECURITY]
Shipments made using this service are delivered (on average) within 7-14 Business Days to the shipping address you specify at the time of order. These shipments require a signature and are physically handed to someone at your address. This provides peace of mind as the shipment will never be left outside your door at your shipping address. If no-one is in at the time of delivery, the shipment will be taken to a nearby collection point where you can collect at your own leisure or re-arrange delivery. We send you an email as soon as the item ships so you can track it your end.

Expedited
Shipments made using this service are delivered (on average) within 1-6 Business Days to the shipping address you specify at the time of order. Once the tracking shown on the shipment shows the shipment as successfully delivered to your shipping address, please make sure you or someone you know picks up the package as soon as possible for safe keeping, as generally these shipments are left in what the courier will deem as a 'safe place', and once delivered, the ongoing safety of the shipment is no longer in our hands. We send you an email as soon as the item ships so you can track it your end.

Expedited + Signature [ADDED SECURITY]
Shipments made using this service are delivered (on average) within 1-6 Business Days to the shipping address you specify at the time of order. These shipments require a signature and are physically handed to someone at your address. This provides peace of mind as the shipment will never be left outside your door at your shipping address. If no-one is in at the time of delivery, the shipment will be taken to a nearby collection point where you can collect at your own leisure or re-arrange delivery. We send you an email as soon as the item ships so you can track it your end.

 

All items purchased from LA Muscle are sent fully tracked and are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to your shipping address using the shipping service you choose. 

 

Whilst the majority of all orders are delivered within the stated time frame, there can occasionally be delays with delivery services due to the current increased demand with online purchases or inclement weather. If you experience an unexpected delivery delay,  please get in touch and we will chase it up with the carrier to expedite your delivery. In the extraordinary circumstance your shipment appears to be lost by the carrier, we will expedite a replacement shipment out to you. Please note the carriers will only deem a shipment as 'Lost In Transit' if there have been no tracking updates for 21 days. If you believe your item has been lost, you must let us know within 14 days after the expected delivery date and we will open an investigation.

Whilst very rare, if a carrier experiences delays and your shipment is delayed by more than 48 hours after the last day of the delivery window, please get in touch and we will refund the delivery charge. Please note, carrier delivery times are based on business days (Mon-Fri) only. Please note we cannot offer any shipping charge refunds on delivery addresses that are PO Boxes.

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